Settings
You can download the application from the App Store (for iPhone) or Google Play Store (for Android). If you prefer the web version, you can access it through the browser with the SNOW link.
Select your topics of interest
Yes, you can use the same Google, Facebook, or email account to log in on web and mobile.
Yes, you can register both on the web version and on mobile devices using Google, Facebook or your email.
You can log in using your Google account, Facebook account or your registered email.
Currently, the app only allows online viewing.
Yes, the purchased plans are valid on all platforms. Just make sure you're using the same account.
The web application is compatible with modern web browsers. It is recommended to use Chrome or Safari for a better experience.
You can report technical issues using the "Report a problem" feature in the help section.
During registration, you will be asked for information such as name, phone number, and occupation.
You can use the search function to find specific videos by title or topic.
Before opening a video, you will find on the right side of
You can find your favorite videos in the corresponding section in the main menu.
Currently, account information cannot be edited after registration. If you need to make changes, contact support.
In the language section, you can switch between Spanish and English.
If you already have an active plan and decide to purchase another, the new plan will be activated at the end of the current period of your current plan.
You can find these documents in the help section.
Use the "Report a problem" feature in the help section or contact support through the settings section.
The usage tutorial is available in the help section.
You can do this in the settings section, where you will find contact information and links to social networks.
Credits are available in the settings section.
The free month gives you access to the first 5 videos in each category so you can explore and learn about the variety of content available.
Once the free month ends, the app will be locked and you will need to purchase a plan to continue accessing the content.
You can purchase a monthly or annual plan from the plans section in the main menu.
We offer two plan options: monthly and annual. You can review the characteristics of each one before making the purchase.
By purchasing a plan, you'll get unlimited access to all videos in the app, the ability to bookmark videos, and other exclusive features.
You can purchase the plan directly from the application. Follow the instructions in the plans section to complete the transaction.
Yes, you can cancel your plan at any time. However, please note that after cancellation, you will lose access to premium videos.
If you already have an active plan and decide to purchase another, the new plan will be activated at the end of the current period of your current plan.
Currently, refunds are not offered for purchased plans. Be sure to check the features and details before purchasing.
If you encounter problems with your plan purchase, you can use the "Report a problem" function in the help section or contact support in the settings section.
